Online Support
Before you send a support issue - please check if your problem related to one of those common issues:
- If the problem is with the game itself or gameplay, you should contact EA support.
- If you have questions about stopping the automatic renewal of your subscription (only valid when paid for 2 months using Paypal), please go here.
- If you have questions how to make the most out of the game, please visit our excellent Forums.
- If you have a problem with login, please read the Login guide.
- If you need help on how to use the items you download from TSR go here for Sims 1 and here for Sims 2.
- If you have problem using the Installation Wizard, go to the Installation Wizard help page.
- If you think you have found a BUG pelase have a look on the list of open bugs, if you find one that matches your problem you can add more info to that if neccessary.
- Note: If you have a problem with individual downloads, please use "Report item".
| I need help in the following section: |
|---|
| Login |
| Subscriptions |
| Installation Wizard |
| Downloads |
| TS2 Submissions |
| Other |
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